Customer Experience & Growth Manager - Insurance

State Farm Agent; Colorado Springs (CO); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Donation matching

Health insurance

Paid time off

Growth potential/Opportunity for advan

Job summary

State Farm independent contractor agent in Colorado Springs is seeking a passionate, customer-focused professional to join our agency team.

You will establish relationships, provide prompt service, educate clients about insurance options, and work with licensed team members to meet clients' needs.

This role offers salary plus commission, opportunities for advancement, and a supportive work environment.

Qualifications

• Excellent communication skills in writing and speaking.
• People-oriented with customer focus.
• Self-motivated and proactive in solving problems.
• Able to work in a team-based environment.
• Ability to relate effectively to customers.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Excellent communication skills

People-oriented

Self-motivated

Proactive problem solving

Team player

Ability to relate to customers

Job description

State Farm independent contractor agent in Colorado Springs is seeking a passionate, customer-focused professional to join our agency team.

You will establish relationships, provide prompt service, educate clients about insurance options, and work with licensed team members to meet clients' needs.

This role offers salary plus commission, opportunities for advancement, and a supportive work environment.