Customer Experience Manager - Insurance & Growth

State Farm Agent; Mission Viejo (CA); On-site; USD 30,000 - 70,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement

Hiring Bonus up to $1000

Job summary

An independent insurance agency in Mission Viejo, CA is seeking a Customer Service Manager to join its team. The role involves building customer relationships, providing exceptional service, and contributing to the agency's growth. Ideal candidates are detail-oriented, team players with excellent communication skills. Compensation ranges from $30,000 to $70,000 annually, with a strong base salary plus commission and benefits. This position offers substantial opportunities for advancement and a hiring bonus of up to $1000.

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic with total commitment to success.

Skills

Excellent communication skills - written, verbal and listening

People-oriented

Detail oriented

Dedicated to customer service

Ability to work in a team environment

Education

Associate's degree or higher preferred

Job description

An independent insurance agency in Mission Viejo, CA is seeking a Customer Service Manager to join its team. The role involves building customer relationships, providing exceptional service, and contributing to the agency's growth. Ideal candidates are detail-oriented, team players with excellent communication skills. Compensation ranges from $30,000 to $70,000 annually, with a strong base salary plus commission and benefits. This position offers substantial opportunities for advancement and a hiring bonus of up to $1000.