Customer Experience Front-End Coach

Walmart Inc.; Ottumwa (IA); Sur place; USD 65 000 - 100 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k)

Stock purchase program

Paid time off

Résumé du poste

Walmart Inc. in Ottumwa, IA is seeking a store leader who can drive sales and customer service excellence.

The role focuses on teaching and mentoring associates, communicating store goals, and implementing company directions while ensuring a high-quality customer experience. The position requires supervising and developing hourly associates, managing budgets, and coordinating with stakeholders to meet sales targets.

Qualifications

• 2 years of college; OR 1 year retail experience and 1 year supervisory experience.
• For facilities that sell firearms, CBC and Firearms Authorized Training may be required.
• For facilities that sell only ammunition, a current state-issued Certificate of Eligibility may be required.

Responsabilités

• Leads and develops teams by teaching, training, listening to associates and giving feedback.
• Manages customer service initiatives and resolves customer needs and complaints.
• Drives store financial performance by budgeting, forecasting and controlling expenses.

Connaissances

Customer service

Leadership

Training

Communication

Formation

2 years of college

Description du poste

Walmart Inc. in Ottumwa, IA is seeking a store leader who can drive sales and customer service excellence.

The role focuses on teaching and mentoring associates, communicating store goals, and implementing company directions while ensuring a high-quality customer experience. The position requires supervising and developing hourly associates, managing budgets, and coordinating with stakeholders to meet sales targets.