Customer Experience Front End Clerk

Kroger; Greenwood Village (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger in Greenwood Village, CO is seeking a customer service-focused associate. You will greet customers, answer questions, and help locate items while maintaining a clean, welcoming environment throughout the store.

You will operate the POS system, process transactions accurately, and follow cash handling policies while delivering fast, friendly service under pressure. Applicants should value teamwork and safety and comply with all store guidelines.

Qualifications

• Customer service experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Responsibilities

• Greet, engage, and assist customers
• Process customer transactions through the check lane quickly, accurately, and efficiently
• Understand and operate the POS system and handle tenders per policy
• Adhere to cash handling limits and guidance to prevent loss
• Follow policies for restricted sale items (alcohol, tobacco, DVDs)
• Provide friendly assistance to customers and maintain store cleanliness and safety
• Report pricing discrepancies and follow promotional guidelines
• Stay current with ads and promotions and assist with coupons and gift cards

Skills

Customer service

Stress management

Communication skills

Basic math

Teamwork

Job description

Kroger in Greenwood Village, CO is seeking a customer service-focused associate. You will greet customers, answer questions, and help locate items while maintaining a clean, welcoming environment throughout the store.

You will operate the POS system, process transactions accurately, and follow cash handling policies while delivering fast, friendly service under pressure. Applicants should value teamwork and safety and comply with all store guidelines.