Customer Experience Front Desk Specialist

B Street Collision; Overland Park (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Top industry pay

Full benefit package

Work life balance

Paid training

Job summary

B Street Collision in Overland Park, KS, is hiring a Customer Service Representative to greet customers, route inquiries to the right staff, and manage appointment scheduling. You will update customers on vehicle progress, handle payments, and perform a variety of administrative tasks in a high-quality repair setting.

The role offers paid training, growth opportunities within the company, and a comprehensive benefits package. Flexibility and a customer-focused attitude are essential for success.

Qualifications

• Mon-Fri 7:30AM–5:30PM schedule
• Computer savvy
• Able to prioritize and complete tasks

Responsibilities

• Greet customers
• Distribute customers entering the office to the appropriate staff
• Schedule appointments
• Update customers with vehicle updates
• Receive payments and handle various admin tasks including answering and routing calls and scanning documents

Job description

B Street Collision in Overland Park, KS, is hiring a Customer Service Representative to greet customers, route inquiries to the right staff, and manage appointment scheduling. You will update customers on vehicle progress, handle payments, and perform a variety of administrative tasks in a high-quality repair setting.

The role offers paid training, growth opportunities within the company, and a comprehensive benefits package. Flexibility and a customer-focused attitude are essential for success.