Growth-Driven Front Desk & Customer Experience Specialist

B Street Collision Center; Overland Park (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Top industry pay

Full benefits package

Work-life balance

Paid training

Job summary

B Street Collision Center is hiring a Customer Service Representative in Overland Park, KS. You will greet customers, route inquiries to the right staff, schedule appointments, and update customers on vehicle progress. You’ll also handle payments and a range of admin tasks while maintaining a helpful, professional demeanor.

We offer Monday–Friday, 7:30AM–5:30PM, with paid training, benefits, and room for growth within the company. Join a team that values quality and customer experience.

Qualifications

• Must have strong customer service skills and professional communication.
• Proficient with computers and basic data entry tasks.
• Ability to prioritize and manage multiple tasks effectively.

Responsibilities

• Greet customers.
• Distribute customers to appropriate staff.
• Schedule appointments.
• Update customers on vehicle updates.
• Receive payments and handle other admin tasks.

Skills

Customer service

Scheduling

Data entry

Phone etiquette

Job description

B Street Collision Center is hiring a Customer Service Representative in Overland Park, KS. You will greet customers, route inquiries to the right staff, schedule appointments, and update customers on vehicle progress. You’ll also handle payments and a range of admin tasks while maintaining a helpful, professional demeanor.

We offer Monday–Friday, 7:30AM–5:30PM, with paid training, benefits, and room for growth within the company. Join a team that values quality and customer experience.