Regional Office Manager - Auto Body

B Street Collision; Overland Park (KS); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

B Street Collision, a family-owned shop since 1978 with 16 locations, seeks a proactive leader to manage the front office and estimating teams. You will drive efficient workflows, coach staff, and collaborate with production to deliver a seamless customer experience from start to finish.

This role rewards accountability, continuous improvement, and internal advancement within a growing organization. If you’re a hands-on leader who can balance priorities, communicate clearly, and promote high

Qualifications

• At least two years of experience in collision repair or dealership operations.
• Understanding of insurance claims and repair processes.
• Strong leadership, organizational, and communication skills.
• Ability to prioritize multiple tasks with attention to detail.
• Positive, solutions-focused attitude and commitment to continuous improvement.
• A valid driver's license.
• Ability to maintain a Monday–Friday 7:30AM to 5:30PM schedule.

Responsibilities

• Lead, coach, and support a team of estimators while helping new team members succeed.
• Oversee daily front office operations and maintain efficient workflows.
• Partner closely with production leadership to ensure seamless communication between departments.
• Review vehicle damage, prepare repair plans, and utilize estimating software.
• Document vehicle condition through photos and administrative documentation.
• Prepare total loss estimates when applicable.
• Help maintain high standards for customer communication, accuracy, and operational efficiency.
• Balance multiple priorities in a fast-paced environment while keeping the customer experience at the forefront.

Skills

Leadership

Coaching

Estimating

Customer service

Communication

Organizational

Problem solving

Job description

B Street Collision has been family owned and operated since 1978, and we’ve worked hard to keep that family feel while offering the benefits and resources of a larger company. With 16locations and counting, we’re committed to growth, training, and promoting from within.

Why this opportunity stands out:

• Lead, coach, and develop a talented front office and estimating team.
• Work within proven operational systems that support consistency, accountability, and success.
• Be empowered to make an impact while helping shape the future of your team.
• Grow your career in an organization that values leadership, continuous improvement, and internal advancement.

What You'll Do

This leadership role combines team development, operational oversight, and customer service to ensure a smooth repair experience from start to finish.

Responsibilities include:

• Lead, coach, and support a team of estimators while helping new team members succeed.
• Oversee daily front office operations and maintain efficient workflows.
• Partner closely with production leadership to ensure seamless communication between departments.
• Review vehicle damage, prepare repair plans, and utilize estimating software.
• Document vehicle condition through photos and administrative documentation.
• Prepare total loss estimates when applicable.
• Help maintain high standards for customer communication, accuracy, and operational efficiency.
• Balance multiple priorities in a fast-paced environment while keeping the customer experience at the forefront.

What We're Looking For

• At least two years of experience in collision repair, automotive, or dealership operations.
• An understanding of insurance claims and repair processes.
• Strong leadership, organizational, and communication skills.
• The ability to prioritize multiple tasks while maintaining attention to detail.
• A positive, solutions-focused attitude and commitment to continuous improvement.
• A valid driver's license.
• Ability to maintain a Monday thru Friday 7:30AM to 5:30PM schedule
• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Your inquiry and all conversations will remain confidential throughout the hiring process, regardless of the outcome.

The pay range for this role is:

100,000 - 150,000 USD per year (Overland Park, KS)