Customer Experience Front Desk Lead

Watkins Construction & Roofing; Ridgeland (MS); On-site; USD 17,000 - 25,000; Full time

Job summary

Watkins Construction & Roofing seeks a friendly receptionist to serve as the lead coordinator for our local business in Ridgeland, MS. You will be the first voice potential customers hear, gather their information, and route inquiries to the appropriate sales representative.

You will also assist with other calls and direct them to the correct personnel, contributing to a fast-paced, customer-focused team environment where attention to detail matters every day.

Qualifications

• Ideal candidate is a great communicator with a strong work ethic.

Responsibilities

• Be the first voice potential customers hear on the phone.
• Take information and assign the customer to the proper sales representative.
• Assist with other calls and direct them to appropriate personnel.

Skills

Great communicator

Job description

Watkins Construction & Roofing seeks a friendly receptionist to serve as the lead coordinator for our local business in Ridgeland, MS. You will be the first voice potential customers hear, gather their information, and route inquiries to the appropriate sales representative.

You will also assist with other calls and direct them to the correct personnel, contributing to a fast-paced, customer-focused team environment where attention to detail matters every day.