Customer Experience & Field Ops Manager | Flexible Hours

Matterhorn Early Access (PROD-FRAN); Glendale (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with match

Paid time off

Performance-based bonuses

Job summary

Matterhorn Early Access (PROD-FRAN) is seeking a Customer Service Manager for the Glendale location in California. This full-time position offers a salary ranging from USD 60,000 to USD 80,000 yearly. Successful candidates will have customer service experience and sales skills.

Responsibilities include assessing customer needs, conducting inspections, and handling customer payment reminders. Benefits include flexible work hours, health insurance, and performance bonuses.

Qualifications

• Experience in customer service-centered sales environments.
• Ability to work independently and manage tasks at multiple locations.
• Strong communication skills for customer interactions.

Responsibilities

• Assess customer storage needs and suggest appropriate solutions.
• Conduct daily inspections of storage units for availability and condition.
• Make reminder and collection calls to keep customers updated.

Skills

Customer service experience

Sales skills

Ability to lift/move items

Job description

Matterhorn Early Access (PROD-FRAN) is seeking a Customer Service Manager for the Glendale location in California. This full-time position offers a salary ranging from USD 60,000 to USD 80,000 yearly. Successful candidates will have customer service experience and sales skills.

Responsibilities include assessing customer needs, conducting inspections, and handling customer payment reminders. Benefits include flexible work hours, health insurance, and performance bonuses.