Customer Experience & CRM Specialist

Land Rover Chandler; Chandler (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth and training

Teamwork focused culture

Job summary

Land Rover Chandler is seeking an experienced Customer Service Representative to join our team and help deliver extraordinary customer experiences. You will support the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.

We offer a comprehensive benefits program, including health care options, a 401(k) plan with company match, and opportunities for career growth in a values-driven environment

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.
• Exceptional attention to detail.

Responsibilities

• Support the dealership by working alongside sales, service, production and administrative departments to ensure overall customer satisfaction and increase sales.
• Assist in increasing sales through consistent, customer-focused interactions across touchpoints.
• Use MS Office Suite and CRM to accurately manage inquiries, update customer files and compile reports in a timely manner.

Skills

Customer service

Communication

Teamwork

Reliability

Attention to detail

Tools

MS Office

CRM

Job description

Land Rover Chandler is seeking an experienced Customer Service Representative to join our team and help deliver extraordinary customer experiences. You will support the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.

We offer a comprehensive benefits program, including health care options, a 401(k) plan with company match, and opportunities for career growth in a values-driven environment