Customer Experience Champion — Front-End Associate

Weis Markets; Village of Tannersville (NY); On-site; USD 24,000 - 32,000; Full time

Job summary

Weis Markets is looking for team members in a friendly, fast-paced retail environment in the Monroe County/Tannersville area. The role focuses on courteous customer service, accurate checkout processing, and maintaining store cleanliness and safety standards.

No prior experience is required, but reliable, customer-oriented individuals who can follow policies and workwell with others will succeed. Weis Markets promotes growth and equal opportunity in a team-driven culture.

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Follows company policies relating to customer check out to increase customer satisfaction.
• Operates front end scanning equipment and cash register.
• Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
• Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co‑workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE).
• Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Education

High School Diploma or GED

Job description

Weis Markets is looking for team members in a friendly, fast-paced retail environment in the Monroe County/Tannersville area. The role focuses on courteous customer service, accurate checkout processing, and maintaining store cleanliness and safety standards.

No prior experience is required, but reliable, customer-oriented individuals who can follow policies and workwell with others will succeed. Weis Markets promotes growth and equal opportunity in a team-driven culture.