Customer Experience Cashier & Service Pro

JCPenney; Aurora (IL); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Associate discount

Job summary

JCPenney in Aurora, IL is seeking a Cashier responsible for delivering friendly customer service and a smooth checkout experience. You will greet customers, assist with returns, rewards programs, and omnichannel procedures, and help maintain shelves and signing at the register.

The role emphasizes accurate cash handling, safety, attendance, and teamwork, with a benefits-friendly package and competitive hourly pay.

Qualifications

• Provide excellent customer service and resolve issues efficiently.
• Ability to assist with credit, rewards, and gift card programs.
• Proactive in driving sales and delivering a great in-store experience.

Responsibilities

• Greet and assist customers with enthusiasm and resolve problems.
• Process checkout, returns, and re-ticketing; manage signage and merchandising at checkouts.
• Assist omnichannel efforts, recovery, and inventory processes; support annual stock takes.
• Support shrink, safety initiatives, attendance, and iCAP program participation.

Skills

Customer service

Sales

Problem solving

Tools

POS Mobile Warrior

Job description

JCPenney in Aurora, IL is seeking a Cashier responsible for delivering friendly customer service and a smooth checkout experience. You will greet customers, assist with returns, rewards programs, and omnichannel procedures, and help maintain shelves and signing at the register.

The role emphasizes accurate cash handling, safety, attendance, and teamwork, with a benefits-friendly package and competitive hourly pay.