Customer Experience Cashier - Sales & Service Pro

JCPenney Co.; San Antonio (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision insurance

Life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is hiring a Cashier in the United States, focused on delivering outstanding customer service and guiding customers through sales transactions at the checkout.

The role also involves supporting omnichannel initiatives, recovery and inventory tasks, and upholding safety and shrink-reduction standards. Associates enjoy a benefits package and an employee discount, reflecting the company’s emphasis on service excellence.

Qualifications

• Greets and assists customers with excellent service.
• Handles checkout processes, returns, and re-ticketing.
• Supports Omnichannel, recovery, inventory, and fittings.
• Meets performance standards for shrink, safety, attendance.

Responsibilities

• Customer Service & Sales: Greets and assists customers while providing excellent customer service.
• Checkout Standards: Completes checkout processes including returns and re-ticketing; stocks and merchandises at checkouts.
• General Operations: Assists with Omnichannel, recovery, put backs and fitting room maintenance; participates in annual inventory processes.
• Performance Standards: Supports shrink and safety initiatives; meets performance standards for the role including iCAP, sales, service, profit, productivity, and attendance.

Skills

Customer service

Sales

Problem solving

Teamwork

Cash handling

Tools

POS system

Job description

JCPenney is hiring a Cashier in the United States, focused on delivering outstanding customer service and guiding customers through sales transactions at the checkout.

The role also involves supporting omnichannel initiatives, recovery and inventory tasks, and upholding safety and shrink-reduction standards. Associates enjoy a benefits package and an employee discount, reflecting the company’s emphasis on service excellence.