Customer Experience Cashier & Sales Associate

Total Wine & More; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

PTO

Store discounts

Health insurance

401(k)

HSA

FSA

Disability & life insurance

Parental leave

Pet insurance

College tuition assistance

Career training

Consumer classes

Job summary

Total Wine & More in Nashville, TN is hiring a Front End Team Member (Cashier) to deliver fast, friendly service at the registers. You will process transactions, answer questions, promote the loyalty program, and help customers find products while maintaining a clean, safe store environment.

Candidates should have a high school diploma (preferred), 1–3 years in retail, and familiarity with POS systems. Flexible availability including evenings and weekends is required.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

POS familiarity

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Nashville, TN is hiring a Front End Team Member (Cashier) to deliver fast, friendly service at the registers. You will process transactions, answer questions, promote the loyalty program, and help customers find products while maintaining a clean, safe store environment.

Candidates should have a high school diploma (preferred), 1–3 years in retail, and familiarity with POS systems. Flexible availability including evenings and weekends is required.