Customer Experience Cashier & POS Specialist

The Kroger Co.; Los Angeles (CA); Presencial; USD 21 000 - 25 000; Tempo integral

Resumo da oferta

The Kroger Co. in Los Angeles is seeking a friendly cashier to create outstanding customer experiences at the checkout. You will greet customers, process transactions accurately, and contribute to a clean, welcoming store environment.

Key duties include operating the POS, handling multiple tender types, following loss-prevention guidelines, and staying informed about current ads and promotions. The role requires good math, clear communication, and the ability to work under pressure while

Qualificações

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsabilidades

• Greet, engage, and assist customers as a visible cashier.
• Process transactions quickly, accurately, and efficiently.
• Understand POS and handle tenders (cash, checks, credit, SNAP/EBT, WIC, rain checks, loyalty offers, coupons).
• Follow cash handling limits and loss prevention guidelines.
• Adhere to rules on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal ads and promotions.
• Adhere to food safety regulations and guidelines.
• Support safety programs and report unsafe conditions or incidents.
• Inspect equipment and request repairs when needed.
• Create a welcoming environment and assist customers with product questions.
• Comply with local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts in a professional and respectful manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support for minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Conhecimentos

Customer service experience

Effective communication skills

Knowledge of basic math

Ferramentas

POS System

Descrição da oferta de emprego

The Kroger Co. in Los Angeles is seeking a friendly cashier to create outstanding customer experiences at the checkout. You will greet customers, process transactions accurately, and contribute to a clean, welcoming store environment.

Key duties include operating the POS, handling multiple tender types, following loss-prevention guidelines, and staying informed about current ads and promotions. The role requires good math, clear communication, and the ability to work under pressure while