Customer-Experience Cashier & POS Specialist

Kroger Family of Companies; Englewood (CO); Vor Ort; USD 25.000 - 35.000; Vollzeit

Zusammenfassung

Kroger Family of Companies in Englewood, CO seeks a friendly Cashier/Checker to deliver outstanding customer service and efficient checkouts. You will greet customers, process transactions, and handle varied tender types while following policy and safety guidelines.

Responsibilities include staying updated on promotions, assisting with product queries, and ensuring a welcoming store environment for all customers, including minors and guests with special needs.

Qualifikationen

• Customer service experience required.
• Strong verbal and written communication skills.
• Basic math proficiency (counting, addition, subtraction).

Aufgaben

• Greet, engage and assist customers in a visible, friendly manner.
• Process transactions quickly, accurately, and efficiently at the checkout lane.
• Understand POS system and handle tenders (cash, card, EBT, coupons) per policy.
• Follow cash handling and loss-prevention guidelines.
• Adhere to guidelines for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Ensure food safety and sanitation standards.
• Follow safety procedures and identify hazards to management.
• Perform basic equipment checks and report repairs.
• Create a welcoming environment and assist customers with product queries.
• Comply with local, state, and federal laws and company policies.
• Collaborate calmly in a fast-paced environment and manage conflicts professionally.
• Protect customer and business information with honesty and integrity.
• Follow directions and seek help when needed to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.

Kenntnisse

Customer service experience

Effective communication skills

Knowledge of basic math

Jobbeschreibung

Kroger Family of Companies in Englewood, CO seeks a friendly Cashier/Checker to deliver outstanding customer service and efficient checkouts. You will greet customers, process transactions, and handle varied tender types while following policy and safety guidelines.

Responsibilities include staying updated on promotions, assisting with product queries, and ensuring a welcoming store environment for all customers, including minors and guests with special needs.