Customer Experience Cashier & Front End Specialist

Kroger Co.; McPherson (KS); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Career development

Resumo da oferta

The Kroger Co. is hiring for a Store Associate at 1320 N Main St, McPherson, KS. You will assist customers, process sales, and maintain store cleanliness while upholding the company's values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include operating the register, handling refunds, money orders, and lottery services, answering phones, and ensuring compliance with policies. The role requires the ability to work weekends and a fast-paced environment.

Qualificações

• High school diploma or GED or equivalent experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age/19 in Idaho/19 in Alaska if selling tobacco.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and work overtime as needed.
• Ability to organize/prioritize tasks/projects.
• Knowledge of company policies, procedures, and organizational structure.
• Related retail experience.

Responsabilidades

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).
• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Conhecimentos

Customer service

Cashier operations

Conflict management

Teamwork

Communication

Formação académica

High school diploma or GED

Ferramentas

Cash register

Descrição da oferta de emprego

The Kroger Co. is hiring for a Store Associate at 1320 N Main St, McPherson, KS. You will assist customers, process sales, and maintain store cleanliness while upholding the company's values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include operating the register, handling refunds, money orders, and lottery services, answering phones, and ensuring compliance with policies. The role requires the ability to work weekends and a fast-paced environment.