Customer Experience Cashier

Rural King; Dothan (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) plan with match

Healthcare plans

Dedicated associate discounts (RK)

Job summary

Rural King is seeking a friendly and reliable cashier to join our store team in Dothan, AL. You will greet customers, handle transactions, and educate shoppers on the RK loyalty program and RK Visa while ensuring accuracy and a positive checkout experience.

We value people-first service, strong communication, and teamwork. This role involves standing, assisting in various store areas, and maintaining a welcoming store environment.

Qualifications

• Exceptional customer service skills and a desire to help others.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Excellent verbal and written interpersonal and communication skills.

Responsibilities

• Exceed customer expectations by delivering outstanding service through clear communication and active listening.
• Greet customers with a friendly and welcoming demeanor as they enter the store.
• Follow the cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program and RK Visa.
• Execute cash management, returns, layaway, and exchange policies with precision and adherence to company guidelines.
• Communicate professionally with all Rural King associates and customers.
• Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
• Coordinate with loaders to respond to customer requests for assistance.
• Efficiently execute transactions while prioritizing timely service and resolve price disputes professionally.

Skills

Customer service

Communication

Teamwork

Adaptability

Active listening

Retail operations

Tools

POS system

Cash handling

Job description

Rural King is seeking a friendly and reliable cashier to join our store team in Dothan, AL. You will greet customers, handle transactions, and educate shoppers on the RK loyalty program and RK Visa while ensuring accuracy and a positive checkout experience.

We value people-first service, strong communication, and teamwork. This role involves standing, assisting in various store areas, and maintaining a welcoming store environment.