Customer Experience Call Center Specialist

pagemployeejobboard; Roswell (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health care (medical, dental, vision)

401k with company match

Training and career growth

Job summary

Penske Automotive Group's United BMW dealership in Roswell, GA seeks a dedicated Call Center Representative to connect customers with the sales team and schedule appointments in a professional call center setting.

The role emphasizes excellent communication, reliability, and a team-driven attitude, with opportunities for growth within a Fortune 500 automotive group and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of related experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Help connect customers with our sales team and arrange valuable sales appointments in a call center environment.
• Respond promptly, professionally, and courteously to customer inquiries.
• Support a fast-paced, results-driven call center setting.

Skills

Excellent communication

Problem solving

Data organization

Team player

Customer focus

Fast-paced work ethic

Education

High school diploma or equivalent

Associate's degree preferred

Tools

MS Office Suite

CRM

Lead management tools

Job description

Penske Automotive Group's United BMW dealership in Roswell, GA seeks a dedicated Call Center Representative to connect customers with the sales team and schedule appointments in a professional call center setting.

The role emphasizes excellent communication, reliability, and a team-driven attitude, with opportunities for growth within a Fortune 500 automotive group and comprehensive benefits.