Customer Experience Banker: Remote/Hybrid Financial Concierge

Huntington; Hernando (MS); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Huntington in Hernando, MS seeks a Customer Experience Banker (Non NMLS) to serve walk‑in customers as a financial concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other services, and processing transactions accurately while delivering exceptional service.

You will educate customers on deposit products, follow a disciplined sales process, and coordinate with other bank areas to deepen client relationships.

Qualifications

• HS diploma or GED required; 1 year customer service or related experience.
• Preferred: 1+ year in banking or financial services.
• Cash handling skills and comfortable with technology.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication skills

Presentations

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington in Hernando, MS seeks a Customer Experience Banker (Non NMLS) to serve walk‑in customers as a financial concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other services, and processing transactions accurately while delivering exceptional service.

You will educate customers on deposit products, follow a disciplined sales process, and coordinate with other bank areas to deepen client relationships.