Customer Experience Banker – Remote-Eligible Concierge

Huntington National Bank; Fort Smith (AR); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, identifying financial goals and recommending deposits and other banking products and services. You will process transactions accurately and balance daily activities while delivering exemplary service.

The role emphasizes customer service excellence, collaboration with partners, and adherence to policies, with opportunities to educate customers on banking options and to

Qualifications

• High School Diploma or GED or Bachelor's Degree required.
• 1 year or more customer service in banking or related field preferred.
• Cash handling skills and basic technology use expected.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Grow relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, identifying financial goals and recommending deposits and other banking products and services. You will process transactions accurately and balance daily activities while delivering exemplary service.

The role emphasizes customer service excellence, collaboration with partners, and adherence to policies, with opportunities to educate customers on banking options and to