Customer-Experience Bank Teller — Grow & Serve

Central Pacific Bank (HI); Kihei (HI); On-site; USD 29,000 - 30,000; Full time

Job summary

Central Pacific Bank in Kihei, HI is seeking a Teller who will provide an exceptional customer experience by handling deposits, withdrawals, and other routine financial transactions.

You will greet customers, answer questions, and promote bank products and services to meet individual financial goals. The role requires 6 months+ cash handling and customer service experience, with 1+ year in a financial institution preferred.

Qualifications

• High School Diploma or equivalent required.
• 6 months or more of experience in cash handling and customer service.
• 1+ year of experience in cash handling and customer service.
• 1+ year of experience in a Financial Institution and/or Teller experience.

Responsibilities

• Provides an Exceptional Customer Experience.
• Delivers personalized customer service and consistently look for ways to “WOW” customers.
• Tackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accurately.
• Maintains accurate records of each customer in accordance with the bank’s policies and procedures.
• Answers customer questions with a can-do attitude, no matter how complex or technical.
• Complies with all security procedures and bank regulations that apply to your position.
• Maintains working knowledge of our policies and procedures that apply to your position.
• Safeguards assigned, branch and customer cash according to Security Procedures.
• Holds financial conversations to determine needs and refer appropriate solutions.
• Identifies referral opportunities to maintain relationships and adds value for all customers.
• Actively cross sells bank products and services.
• Participates in branch or bank wide campaigns.
• Maintains and submits customer referrals and reports as required.
• Works as a team to meet and exceed individual and team goals.

Skills

Cash handling

Customer service

Education

High School Diploma or equivalent

Job description

Central Pacific Bank in Kihei, HI is seeking a Teller who will provide an exceptional customer experience by handling deposits, withdrawals, and other routine financial transactions.

You will greet customers, answer questions, and promote bank products and services to meet individual financial goals. The role requires 6 months+ cash handling and customer service experience, with 1+ year in a financial institution preferred.