Customer Care Associate (Retail) – Entry Level

dollartree; Evansdale (IA); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Résumé du poste

Dollar Tree in Evansdale, IA is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, unload merchandise, and maintain cleanliness and safety throughout the store.

This part-time role requires strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilités

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Connaissances

Customer service

Following instructions

Organizational skills

Communication skills

Problem solving

Physical strength

Formation

High school diploma

Description du poste

Dollar Tree in Evansdale, IA is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, unload merchandise, and maintain cleanliness and safety throughout the store.

This part-time role requires strong communication, reliability, and the ability to lift 30–50 lbs. Prior retail or service experience is preferred.