Customer Experience Associate - Retail Store

The Kroger Co.; Fremont (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

The Kroger Co. in the United States is seeking a Customer Service Associate to create an outstanding customer experience, assist in achieving department sales goals, and maintain a safe, clean shopping environment.

You will support the department manager and uphold our Customer 1st strategy, delivering service aligned with Kroger's core values of respect, integrity, and safety. Ideal candidates bring stress management, basic math and strong communication skills, with a willingness to learn

Qualifications

• Minimum: ability to handle stressful situations; basic math skills; strong communication abilities.

Responsibilities

• Promote trust and respect among associates
• Create a welcoming environment for customers by answering questions about products and store services
• Gain and maintain knowledge of products in the department to assist customers and make recommendations
• Adhere to food safety regulations and maintain proper temperature logs in cases and coolers
• Report safety risks, accidents, and discrepancies to management
• Maintain clean, safe environment and support department goals and customer experience

Skills

Stress management

Basic math

Effective communication

Job description

The Kroger Co. in the United States is seeking a Customer Service Associate to create an outstanding customer experience, assist in achieving department sales goals, and maintain a safe, clean shopping environment.

You will support the department manager and uphold our Customer 1st strategy, delivering service aligned with Kroger's core values of respect, integrity, and safety. Ideal candidates bring stress management, basic math and strong communication skills, with a willingness to learn