Customer Experience Associate - Retail & Service

Tractor Supply Company; New Philadelphia (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Tractor Supply Company is seeking a Team Member to engage customers, support selling initiatives, and perform store duties with a focus on delivering a Legendary Customer Experience. You may greet customers, uncover needs, recommend products, and contribute to a positive shopping environment.

Responsibilities include operating the cash register, stocking merchandise, completing plan-o-grams, and assisting customers with loading purchases across varied shifts. Training and teamwork are essential.

Qualifications

• Experience: No experience required. Retail or farming knowledge preferred.
• Reading, writing and counting abilities are required.
• Strong communication and problem-solving skills.
• Basic computer skills and interpersonal abilities are important.

Responsibilities

• Assist customers with loading purchases and operate cash register.
• Perform merchandising, stock, and store maintenance tasks.
• Ensure Legendary Customer Service through greeting, needs discovery, and product recommendations.
• Support freight, pricing changes, and plan-o-gram procedures as needed.
• Follow safety policies and maintain poultry areas as required.

Skills

GURA customer service

Reading & counting

Communication skills

Basic computer skills

Interpersonal skills

Team orientation

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Member to engage customers, support selling initiatives, and perform store duties with a focus on delivering a Legendary Customer Experience. You may greet customers, uncover needs, recommend products, and contribute to a positive shopping environment.

Responsibilities include operating the cash register, stocking merchandise, completing plan-o-grams, and assisting customers with loading purchases across varied shifts. Training and teamwork are essential.