Customer Experience Associate (Retail) - Part Time

Dollar Tree; Troy (Bradford County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Troy, PA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the cash register, maintain store cleanliness, restock merchandise, and help unload trucks as needed.

The role requires a high school diploma or equivalent and prior retail/customer service experience is preferred. You will be expected to follow operational instructions and maintain a safe, friendly store environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and endure frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Organization

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Troy, PA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the cash register, maintain store cleanliness, restock merchandise, and help unload trucks as needed.

The role requires a high school diploma or equivalent and prior retail/customer service experience is preferred. You will be expected to follow operational instructions and maintain a safe, friendly store environment.