Customer Experience Associate - Retail (Part-Time)

Dollar Tree, Inc.; City of Amsterdam (NY); Presencial; USD 18.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

Dollar Tree is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, stock shelves, and help maintain a clean, safe store environment.

The role emphasizes friendly interactions, adherence to policies, and teamwork with leaders and associates. Part-time positions are available, with lifting requirements up to 50 lbs and the ability to stand for long periods.

Formación

• High school diploma or equivalent preferred.
• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Conocimientos

Customer service

Retail experience

Communication skills

Teamwork

Lifting capability

Follow instructions

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Dollar Tree is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, stock shelves, and help maintain a clean, safe store environment.

The role emphasizes friendly interactions, adherence to policies, and teamwork with leaders and associates. Part-time positions are available, with lifting requirements up to 50 lbs and the ability to stand for long periods.