Customer Experience & Retail Associate - Part Time

Dollar Tree, Inc.; Town of Lysander (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, and help keep the store stocked and clean. The role emphasizes safety, customer relations, and teamwork in a fast-paced retail environment.

The position requires lifting up to 50 lbs, excellent communication, and strong problem-solving abilities. You will work with colleagues to maintain a friendly store atmosphere and support daily operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at a cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Keep the store clean, restock bathrooms, sweep and mop floors, take out trash, and maintain neat presentation.
• Perform other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Instruction following

Interpretation of operational docs

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, and help keep the store stocked and clean. The role emphasizes safety, customer relations, and teamwork in a fast-paced retail environment.

The position requires lifting up to 50 lbs, excellent communication, and strong problem-solving abilities. You will work with colleagues to maintain a friendly store atmosphere and support daily operations.