Retail Customer Experience Associate (Part-Time)

Dollar Tree, Inc.; Hanceville (AL); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team in a fast-paced retail setting. You will assist customers, handle transactions at the register, and help keep the store stocked and organized.

The role requires strong customer service, communication, and organizational skills, with the ability to lift up to 50 lbs and work in a busy store environment. Part-time hours are available, and you will support a safe and friendly shopping experience for all guests.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Follow instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team in a fast-paced retail setting. You will assist customers, handle transactions at the register, and help keep the store stocked and organized.

The role requires strong customer service, communication, and organizational skills, with the ability to lift up to 50 lbs and work in a busy store environment. Part-time hours are available, and you will support a safe and friendly shopping experience for all guests.