Customer Experience Associate - Retail (Entry Level)

Dollar Tree; Lebanon (Lebanon County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Lebanon, PA is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and maintain store cleanliness and stock levels.

The role requires able-bodied individuals who can lift 30–50 lbs, stand for long periods, and communicate effectively. Part-time position with opportunities to contribute to a friendly team environment and serve customers across all store areas.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. from floor to above shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Organization

Physical stamina

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree in Lebanon, PA is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and maintain store cleanliness and stock levels.

The role requires able-bodied individuals who can lift 30–50 lbs, stand for long periods, and communicate effectively. Part-time position with opportunities to contribute to a friendly team environment and serve customers across all store areas.