Customer Experience Associate — Retail & Cashier

Family Dollar Stores Of Rhode Island LLC; Westerly (RI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Mental well-being

Job summary

Family Dollar Stores Of Rhode Island LLC in Westerly, RI is seeking a part-time Customer Service Associate to help deliver a positive shopping experience. You will assist customers with questions, manage transactions at the cash register, maintain store cleanliness, stock shelves, and support unloading and restocking merchandise.

The role requires a high school diploma or equivalent, customer service experience, strong communication and organizational skills, and the ability to lift 30–50 lbs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service

Retail experience

Communication

Organization

Problem solving

Stamina

Education

High school diploma or equivalent

Tools

Cash register operation

Stock replenishment

Job description

Family Dollar Stores Of Rhode Island LLC in Westerly, RI is seeking a part-time Customer Service Associate to help deliver a positive shopping experience. You will assist customers with questions, manage transactions at the cash register, maintain store cleanliness, stock shelves, and support unloading and restocking merchandise.

The role requires a high school diploma or equivalent, customer service experience, strong communication and organizational skills, and the ability to lift 30–50 lbs.