Customer Experience Associate — Retail

Dollar Tree, Inc.; Village of Pomona (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Pomona, NY is seeking a Customer Service Associate to create a positive shopping experience. You will assist customers, handle transactions, restock shelves, and keep the store clean and organized.

This part-time role requires friendly communication, reliability, and the ability to lift up to 50 lbs. Prior retail or customer service experience is preferred. You will work with a team to ensure safety and efficiency.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and frequent standing/bending.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Relationship management

Lifting 30–50 lbs

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Pomona, NY is seeking a Customer Service Associate to create a positive shopping experience. You will assist customers, handle transactions, restock shelves, and keep the store clean and organized.

This part-time role requires friendly communication, reliability, and the ability to lift up to 50 lbs. Prior retail or customer service experience is preferred. You will work with a team to ensure safety and efficiency.