Customer Experience Specialist

Dollar Tree, Inc.; Town of Monroe (NY); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Monroe, NY is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help maintain a clean, well-stocked store.

This role supports daily operations, requires ability to lift up to 50 lbs, and prioritizes friendly service, teamwork, and safety. Part-time position with opportunities to grow as you contribute to store goals.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Lift 30–50 lbs and stand/walk for extended periods.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions on assigned cash register.
• Maintain cash security and protect assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenishment.
• Maintain a positive, safe, and respectful store environment.
• Keep store clean, restrooms stocked, floors swept and mopped, trash removed.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem solving

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Monroe, NY is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help maintain a clean, well-stocked store.

This role supports daily operations, requires ability to lift up to 50 lbs, and prioritizes friendly service, teamwork, and safety. Part-time position with opportunities to grow as you contribute to store goals.