Retail Customer Experience Specialist

Dollar Tree, Inc.; Town of Mount Morris (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to support daily store operations and deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and help unload trucks while maintaining a clean, safe environment.

Part-time role based in Mount Morris, NY. The ideal candidate has a high school diploma or equivalent, strong communication and problem-solving skills, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe and respectful environment with customers, associates and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors and trash disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate to support daily store operations and deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and help unload trucks while maintaining a clean, safe environment.

Part-time role based in Mount Morris, NY. The ideal candidate has a high school diploma or equivalent, strong communication and problem-solving skills, and the ability to lift up to 50 lbs.