Retail Customer Experience Associate

Dollar Tree, Inc.; City of Rensselaer (NY); On-site; USD 24,000 - 29,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience at our Rensselaer, NY location. The role involves assisting customers, handling transactions, stocking shelves, and maintaining store cleanliness.

You will work with a supportive team, follow store procedures, lift up to 50 pounds, and help create a safe, friendly environment for customers and coworkers.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Lift 30–50 lbs; frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise; unload trucks and stock replenish.
• Maintain a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Lift 30–50 lbs

Follow instructions

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience at our Rensselaer, NY location. The role involves assisting customers, handling transactions, stocking shelves, and maintaining store cleanliness.

You will work with a supportive team, follow store procedures, lift up to 50 pounds, and help create a safe, friendly environment for customers and coworkers.