Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Village of Johnson City (NY); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in New York is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, stock shelves, and help unload trucks with a focus on safety and accuracy.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. Part-time position with opportunities to grow within a busy retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Customer service experience

Follow instructions

Communication skills

Organizational skills

Problem solving

Lifting 30–50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in New York is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, stock shelves, and help unload trucks with a focus on safety and accuracy.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. Part-time position with opportunities to grow within a busy retail environment.