Customer Experience Associate - In-Store & Rewards

Bass Pro Shops; Woodbury, Northern (MN, KY); Hybrid; USD 21,000 - 24,000; Full time

Benefits offered by this job

Discounts on retail merchandise

401k Retirement Savings

Paid holidays

Paid vacation

Health Savings Account

Job summary

Bass Pro Shops in Woodbury, MN is seeking a Customer Relations Associate to greet customers, answer questions, process returns and exchanges, and help shoppers find products.

You will secure firearms with trigger locks, check in vendors, and promote programs like CLUB Membership and In-Store Pick-up while maintaining a clean, well-stocked work area.

Starting pay ranges from $15.00 to $17.75 per hour with full-time benefits including discounts, health and retirement plans.

Qualifications

• Minimum education: high school diploma or equivalent.
• Ability to calculate discounts and make change.
• Friendly, professional communication with customers and colleagues.
• Develops and maintains effective working relationships with management and staff.
• Operates a computerized POS register system.

Responsibilities

• Greet customers and provide friendly, prompt service.
• Process returns and complete refund/exchange paperwork.
• Secure firearms with trigger locks as required.
• Check in vendor representatives and manage visitor badges.
• Promote programs such as CLUB Membership and In-Store Pick-up.
• Maintain a clean, stocked work area and follow policies.

Skills

Customer service

Cash handling

POS system

Communication

Teamwork

Education

High school diploma

Tools

POS system

Job description

Bass Pro Shops in Woodbury, MN is seeking a Customer Relations Associate to greet customers, answer questions, process returns and exchanges, and help shoppers find products.

You will secure firearms with trigger locks, check in vendors, and promote programs like CLUB Membership and In-Store Pick-up while maintaining a clean, well-stocked work area.

Starting pay ranges from $15.00 to $17.75 per hour with full-time benefits including discounts, health and retirement plans.