Customer Experience Associate I (Retail) - Part Time

Family Dollar Stores Of New York LLC; Mastic (NY); On-site; USD 45,847,000 - 57,132,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health insurance

And much more!

Job summary

Family Dollar Stores Of New York LLC seeks a part-time Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, handling transactions at the register, stocking shelves, unloading trucks, and maintaining store cleanliness.

The ideal candidate has strong customer service and communication skills, the ability to lift 30–50 lbs, and prior retail or service experience. Flexible, customer-focused, and team-oriented applicants encouraged to apply.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar Stores Of New York LLC seeks a part-time Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, handling transactions at the register, stocking shelves, unloading trucks, and maintaining store cleanliness.

The ideal candidate has strong customer service and communication skills, the ability to lift 30–50 lbs, and prior retail or service experience. Flexible, customer-focused, and team-oriented applicants encouraged to apply.