Customer Experience Associate I (Retail)

Dollar Tree Stores; Oneonta (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores seeks a Customer Service Associate to join our team in Oneonta, Alabama, delivering a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload merchandise, and maintain store cleanliness while upholding safety and friendly service standards.

The role emphasizes reliability, excellent communication, and the ability to follow instructions within a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle standing, walking, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness and restock bathrooms, sweep and mop floors, and take out the trash.

Skills

Customer service

Communication

Problem solving

Organization

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores seeks a Customer Service Associate to join our team in Oneonta, Alabama, delivering a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload merchandise, and maintain store cleanliness while upholding safety and friendly service standards.

The role emphasizes reliability, excellent communication, and the ability to follow instructions within a fast-paced retail environment.