Customer Experience Associate I — Part-Time & Growth Path

Dollar Tree Stores INC; Sterling Heights (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores INC in Sterling Heights, MI is seeking a part-time Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, stock shelves, unload trucks, and maintain store cleanliness.

The role requires a high school diploma or equivalent and prior retail or service experience is preferred. You will need to lift 30–50 lbs and maintain a friendly, professional demeanor with customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30-50 lbs and handle frequent movement and lifting.
• Excellent customer service and relationship management skills expected.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks for replenishment.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness of the store, bathrooms, and floors.
• Other duties as assigned.

Skills

High school diploma or equivalent

Retail customer service

Follow instructions

Customer service excellence

Organizational skills

Problem-solving

Communication skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Sterling Heights, MI is seeking a part-time Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, stock shelves, unload trucks, and maintain store cleanliness.

The role requires a high school diploma or equivalent and prior retail or service experience is preferred. You will need to lift 30–50 lbs and maintain a friendly, professional demeanor with customers and team members.