Customer Experience Associate I

Dollar Tree Stores INC; Miami Shores (FL); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision 

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC. is seeking a Customer Service Associate to deliver a great shopping experience at our Miami Shores store. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain a clean, safe environment.

The role requires the ability to lift 30–50 lbs and strong communication and organizational skills. Part-time position with opportunities to grow within the company and participate in employee benefits and training programs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Physical stamina (lift 30-50 lbs)

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC. is seeking a Customer Service Associate to deliver a great shopping experience at our Miami Shores store. You will assist customers, handle transactions, stock shelves, unload trucks, and maintain a clean, safe environment.

The role requires the ability to lift 30–50 lbs and strong communication and organizational skills. Part-time position with opportunities to grow within the company and participate in employee benefits and training programs.