Customer Experience Associate I

Dollar Tree; Fremont (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Fremont, OH is seeking a part-time Customer Service Associate to help customers, operate the cash register, and maintain store presentation. You will assist with stocking, unloading merchandise, and ensuring a clean, safe shopping environment.

The role emphasizes friendly customer interactions and adherence to store standards. Experience in retail or service sectors is preferred, with the ability to lift up to 50 lbs and navigate fast-paced situations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, trash removal, and overall neatness.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in Fremont, OH is seeking a part-time Customer Service Associate to help customers, operate the cash register, and maintain store presentation. You will assist with stocking, unloading merchandise, and ensuring a clean, safe shopping environment.

The role emphasizes friendly customer interactions and adherence to store standards. Experience in retail or service sectors is preferred, with the ability to lift up to 50 lbs and navigate fast-paced situations.