Customer Experience Retail Associate – Growth & Benefits

R551US The Finish Line, Inc.; New York (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Career Growth

Dynamic Environment

DEI Initiatives

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help shape store success and contribute to our company’s growth.

We offer competitive pay and benefits, opportunities for career growth, a dynamic work environment, and a commitment to diversity and inclusion. This role emphasizes customer service, sales performance, and teamwork in a fast-paced retail setting.

Qualifications

• Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Strong communication and collaboration skills in a fast-paced environment.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer Experience

Sales & Performance

Operational Excellence

Team Collaboration

Flexibility

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help shape store success and contribute to our company’s growth.

We offer competitive pay and benefits, opportunities for career growth, a dynamic work environment, and a commitment to diversity and inclusion. This role emphasizes customer service, sales performance, and teamwork in a fast-paced retail setting.