Customer Experience Associate - Flexible Hours & Growth Path

SpinXpress Laundry; Lubbock (TX); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Flexible scheduling

Commissions

Bonuses

Paid training

Job summary

SpinXpress Laundry in Texas is hiring a Customer Service Facility Attendant to greet guests and ensure a clean, welcoming environment. This entry-level role offers mentorship, leadership development, and a path for career growth.

We provide flexible scheduling, competitive pay with commissions and bonuses, paid training, and opportunities to engage with the community while delivering outstanding service to our customers.

Qualifications

• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to maintain a clean, organized facility welcoming to guests.
• Proven track record of building relationships within the community.
• Respond promptly to customer inquiries and issues.
• Maintain visual presentation standards for merchandise.
• Educate customers on services, products, promotions.
• Follow company policies and dress code reliably.
• Be punctual and dependable for scheduled shifts.

Responsibilities

• Customer service, teamwork, community satisfaction, career growth.
• Maintain a clean, neat, and organized facility to be welcoming.
• Be part of changing how people think about laundry.
• Build strong customer relationships in the community with excellent service.
• Greet, help, and thank our customers.
• Respond urgently to inquiries and issues.
• Maintain visual presentation of merchandise.
• Educate customers on services and promotions.
• Follow policies and dress code.
• Prioritize customer and associate safety.
• Report equipment and maintenance needs promptly.
• Engage with nonprofits and school communities.

Skills

Exceptional customer service

Fast-paced environment

Relationship building

Prompt issue resolution

Communicate product/services

Time management

Dress code compliance

Punctual attendance

Job description

SpinXpress Laundry in Texas is hiring a Customer Service Facility Attendant to greet guests and ensure a clean, welcoming environment. This entry-level role offers mentorship, leadership development, and a path for career growth.

We provide flexible scheduling, competitive pay with commissions and bonuses, paid training, and opportunities to engage with the community while delivering outstanding service to our customers.