Customer Experience Associate — Flexible Hours

Carters Inc.; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% employee discount

Education assistance (GED/bachelor’s)

Benefits including health

Job summary

Carter’s is seeking a Sales Associate to be the first face of the brand for growing families in a welcoming, inclusive environment. You’ll greet customers, help with baby essentials, and support them through school readiness moments, while learning and growing within our team.

The role emphasizes smiling, helpful service, and a strong team culture with development opportunities, 30% employee discount, and GED/bachelor’s degree tuition support through Advantage You program.

Qualifications

• Positive, solutions-oriented mindset and friendly demeanor.
• Strong customer engagement and interpersonal skills.
• Ability to manage multiple tasks in a busy retail environment.
• Excellent verbal and written communication abilities.

Responsibilities

• Welcome customers and assist with product styles, features and benefits.
• Resolve customer issues proactively in a busy store setting.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Handle POS/register transactions efficiently.
• Perform floor replenishment and shipments as needed.
• Explain current promotions and the brand loyalty program to customers.
• Help minimize store losses by maintaining a clean, safe environment.

Skills

Customer service

Communication

Multitasking

Positive mindset

Job description

Carter’s is seeking a Sales Associate to be the first face of the brand for growing families in a welcoming, inclusive environment. You’ll greet customers, help with baby essentials, and support them through school readiness moments, while learning and growing within our team.

The role emphasizes smiling, helpful service, and a strong team culture with development opportunities, 30% employee discount, and GED/bachelor’s degree tuition support through Advantage You program.