Customer Experience Associate - Flexible Hours & Growth

Carters; Katy (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Referral bonuses

Education programs

Career development

Job summary

Carter’s in Katy, Texas invites energetic team players to join our store as a retail associate. You will greet customers, explain product styles and benefits, and process transactions at the register, while maintaining a clean, welcoming floor.

You’ll support omnichannel activities as needed, stock shelves, and participate in promotions and loyalty programs. Our roles offer a 30% discount, growth opportunities, and training to expand your skills.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.

Skills

Customer service

Communication

Multitasking

Positive attitude

Job description

Carter’s in Katy, Texas invites energetic team players to join our store as a retail associate. You will greet customers, explain product styles and benefits, and process transactions at the register, while maintaining a clean, welcoming floor.

You’ll support omnichannel activities as needed, stock shelves, and participate in promotions and loyalty programs. Our roles offer a 30% discount, growth opportunities, and training to expand your skills.