Customer Experience Associate - Flexible Hours & Discounts

The TJX Companies, Inc.; Radnor Township (PA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Employee assistance program

Job summary

Homesense, part of The TJX Companies, Inc., is hiring a Store Associate in the St. Davids, PA area to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You may work across departments to support business needs.

We value excellent customer service, flexibility, and strong communication. The role supports promotions of credit/loyalty programs, merchandising standards, and safe store operations with competitive pay and benefits.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Teamwork

Job description

Homesense, part of The TJX Companies, Inc., is hiring a Store Associate in the St. Davids, PA area to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You may work across departments to support business needs.

We value excellent customer service, flexibility, and strong communication. The role supports promotions of credit/loyalty programs, merchandising standards, and safe store operations with competitive pay and benefits.