Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Radnor Township (PA); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

Job summary

Homesense at The TJX Companies, Inc. is seeking a team member to deliver a premier customer experience while maintaining a clean, organized store environment. You will engage with customers, promote loyalty programs, and support various store areas to meet business needs.

The role requires strong communication, multitasking ability, and reliability. A flexible schedule and the ability to lift objects are expected as part of daily operations in a fast-paced retail setting.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Time management

Multi-tasking

Attention to detail

Flexibility

Teamwork

Job description

Homesense at The TJX Companies, Inc. is seeking a team member to deliver a premier customer experience while maintaining a clean, organized store environment. You will engage with customers, promote loyalty programs, and support various store areas to meet business needs.

The role requires strong communication, multitasking ability, and reliability. A flexible schedule and the ability to lift objects are expected as part of daily operations in a fast-paced retail setting.