Customer Experience Associate — Flexible Schedule & Growth

The TJX Companies, Inc.; Brentwood (MD); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Job summary

The TJX Companies, Inc. in Brentwood, TN is hiring for a store associate to deliver exceptional customer service while maintaining a clean, organized selling floor. You will process purchases, support loyalty programs, and uphold merchandising and safety standards in a fast-paced retail environment.

The role requires flexible availability, strong communication, and the ability to multi-task. Previous retail experience is a plus, with ongoing opportunities for growth within TJX.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Rings customer purchases/returns and handles cash with accuracy.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares products for the sales floor.
• Participates in store recovery and safety initiatives.
• Adheres to labor laws, policies, and loss prevention standards.
• Supports shrink reduction goals and programs.

Job description

The TJX Companies, Inc. in Brentwood, TN is hiring for a store associate to deliver exceptional customer service while maintaining a clean, organized selling floor. You will process purchases, support loyalty programs, and uphold merchandising and safety standards in a fast-paced retail environment.

The role requires flexible availability, strong communication, and the ability to multi-task. Previous retail experience is a plus, with ongoing opportunities for growth within TJX.