Retail Store Care & Customer Experience Associate

The TJX Companies, Inc.; Brentwood (MD); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. in Brentwood, TN is seeking a customer-focused team member to help deliver an outstanding shopping experience.

You will greet customers, ring up purchases, process returns, promote credit and loyalty programs, and keep the store clean and organized while providing friendly service. This role requires a flexible schedule, strong communication and organizational skills, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Models established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and safety.
• Adheres to labor laws and company policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Brentwood, TN is seeking a customer-focused team member to help deliver an outstanding shopping experience.

You will greet customers, ring up purchases, process returns, promote credit and loyalty programs, and keep the store clean and organized while providing friendly service. This role requires a flexible schedule, strong communication and organizational skills, and the ability to multitask in a fast-paced retail environment.